Speaker Bio
Kalpana is the Regional Head South Asia, with 25+ years of experience in
financial services in retail banking and Insurance. She has worked in organizations like
Citibank, HSBC, Edelweiss Financial Services in various roles across functions. In her
various roles in managing strategy, sales & distribution, HR, and customer experience, she
has developed a keen understanding of customer centricity and approaching solutions
through the customer lens. She has also worked in HR functions and has deep experience building and supporting leadership development.
Kalpana is passionate about supporting women’s empowerment and, in an individual capacity, is a certified mental health counselor for low-income women and an advisor to critical not-for-profits in India. She also sits on the board of a women-focused fintech company to shape their strategy.
Op-eds and Interviews:
- DPI: Fintech tools scale financial inclusion- https://shorturl.at/0Mqpx
- Making digital financial services work for women- https://shorturl.at/XQ9qA
- Digital Public Infrastructure: A Growth Enabler. Fintech Festival India. Mar 2024. https://shorturl.at/3vQLD
- CNBC TV-18- Big Deal: Financial inclusion of women has potential to generate credit culture and empowerment. Oct 2022. https://shorturl.at/Tjwcs